26. It Worked Every Time
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At the last place I worked, one of my coworkers had the exact same sentence prepared for anyone who said, “Well, I’ll just go down to X competitor down the street and never shop here again.”
He’d look them in the eyes without missing a beat and say, “Well, sir/madam, luckily this is America. As an American citizen and consumer, you can choose to do business with any company you choose.”
They never left the store to go to the competition.
