17. Be Polite
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I work at a small breakfast cafe in Florida, and we get a lot of older people who are mostly from up north and can really have a bad attitude about not getting what they want immediately.
One old lady rudely exclaimed, asking what she had to do to get some coffee around here, and without skipping a beat, I responded that you ask politely.
All the people sitting with her at her table got a good laugh in, and I felt pretty smug about putting her in her place.
