107. I Scared Him
A guy comes in about once a month and always Sunday night (when I’m working), and he returns a brother laser printer with the receipt and then buys the same exact one.
But not on the same ticket, of course. So most recently, I decided to give him great customer service. When he buys the new printer, I decided to fully explain the protection plan and that it was only X and “you won’t have to return it once a month.”
The dude starts shaking, but I’m using my nice customer service voice, so I sound like I’m just trying to help. I’m just happy I scared someone.