16. A Giggling Fit
It was getting near closing time and I was cleaning the self-checkout machines while my manager was topping up the coins and receipt paper. This woman, just shy of 50, came up to the checkout and just stood there with her mostly empty cart.
I was waiting to see if she would walk up to the actual register for service, but no; she just stood there. I finally asked her, “Do you need help?” She replied, “No,” and kept standing there. Then, she started giggling loudly to herself in a way that made other people around her uncomfortable.
I just kept cleaning and my manager continued filling the machines, all of which were devoid of customers. Finally, the woman spoke loudly, to no one in particular, saying the rudest thing ever: “Do you want to work or not?”
I let out a long breath, then dropped my cloth and spray bottle down. Suddenly, my manager stepped in and replied loudly, “She does have work! She’s cleaning right now.” Then she motioned for me to keep cleaning.
Well, the woman giggled again, really loudly and snottily this time, and said, “I want a checkout.” My manager replied, “You had your chance. She asked you if you wanted help. You said no. And now, you’re going to have to check yourself out.”
The lady started freaking out and demanded to see the manager. My manager destroyed her with one sentence: “You’re looking at her.” The woman sheepishly checked her own items out while we both watched her. And then my manager giggled loudly, just like the woman had done. It was glorious.